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PRIVACY POLICY

Last updated: September 2026

Grace International respects your privacy and is committed to handling personal information responsibly.

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This Privacy Policy explains how Grace International collects, uses, stores, protects and discloses personal information when you visit our website or provide information to us through our website, forms, ministries or activities.

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This Privacy Policy applies to Grace International and the ministries and activities operated under Grace International where they collect or handle personal information on our behalf.

OUR COMMITMENT TO PRIVACY

Grace International operates in New Zealand and aims to handle personal information in accordance with the Privacy Act 2020 and the information privacy principles that apply to us.

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We aim to:

  • Collect only information that we reasonably need;

  • Be open about why we collect information;

  • Use information for the purpose for which it was collected or another permitted purpose;

  • Keep personal information secure;

  • Limit who has access to personal information;

  • Retain information only for as long as reasonably necessary; and

  • Respect your rights to access and correct your personal information.

WHAT PERSONAL INFORMATION DO WE COLLECT?

The information we collect depends on how you interact with Grace International.

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This may include:

  • Your name;

  • Email address;

  • Telephone or mobile number;

  • Postal or other contact details;

  • Information you provide in an enquiry;

  • Information you provide when registering or expressing interest in an event or activity;

  • Information relevant to participation in a ministry or programme;

  • Information provided by a parent or guardian where appropriate;

  • Photographs or video recordings;

  • Information you provide to a Grace International ministry; and

  • Technical information associated with your use of our website.

 

We aim to collect only information that is reasonably necessary for the purpose for which it is being collected.

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information when you:

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  • Contact us through our website;

  • Complete an online form;

  • Make an enquiry;

  • Register for or express interest in an event;

  • Participate in a ministry or programme;

  • Communicate with a Grace International ministry;

  • Provide information to us directly; or

  • Browse or interact with our website.

 

Where we collect personal information directly from you, we will aim to explain why the information is being collected and how it will be used.

 

Where personal information is collected from someone other than the person it relates to, we will take reasonable steps to provide the information required by applicable privacy law, unless an exception applies.

WHY WE COLLECT PERSONAL INFORMATION

We may collect and use personal information to:

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  • Respond to enquiries;

  • Communicate with you;

  • Provide information about Grace International;

  • Administer church activities and ministries;

  • Organise and administer events and programmes;

  • Manage participation in activities;

  • Support the safety and wellbeing of people participating in our ministries;

  • Maintain appropriate church and ministry records;

  • Improve our website and communications;

  • Understand how people use our website;

  • Meet our legal, regulatory or safeguarding obligations; and

  • Carry out other purposes that are directly related to the purpose for which the information was provided.

 

We will not use personal information for an unrelated purpose unless permitted by law or you have otherwise authorised us to do so.

WEBSITE HOSTING - WIX

Our website is hosted and operated using Wix.

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Wix may collect and process information about website visitors as part of providing its website services.

This may include information provided through the website as well as technical and browsing information.

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Wix may store or process information in countries outside New Zealand. Wix states that its services may involve processing in multiple countries and that it uses contractual, technical and organisational safeguards for applicable international data transfers.

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Grace International does not control Wix's own privacy practices. Wix's handling of information is also subject to Wix's own privacy policy.

WEBSITE FORMS - ASANA

Grace International uses Asana to manage information submitted through some website forms.

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When you submit information through an Asana form, the information may be transferred to and stored within Grace International's Asana workspace and may be accessible to authorised Grace International personnel who need the information to carry out their responsibilities.

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Asana is a global service and may process information in countries outside New Zealand. Asana states that information may be transferred internationally and that it maintains security and privacy measures for customer data.

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We will aim to ensure that forms only request information that is reasonably necessary for their stated purpose.

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Where you submit information through an Asana form, you should also consider Asana's own privacy information.

CHILDREN AND YOUNG PEOPLE

Grace International operates ministries and activities involving children and young people.

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We recognise that information relating to children and young people requires particular care.

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Where we collect personal information about children or young people, we will take reasonable steps to ensure that the information is collected, used, stored and disclosed appropriately and in accordance with applicable New Zealand law and our safeguarding practices.

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Where appropriate, we may seek information or consent from a parent or legal guardian.

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We encourage parents and guardians to contact us if they have questions or concerns about personal information relating to their child.

PHOTOGRAPHY AND VIDEO

Grace International regularly photographs and records video at church services, events, ministry activities and community activities.

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Photographs and recordings may be used to:

  • Document church and community activities;

  • Celebrate and share church life;

  • Communicate about Grace International's ministries;

  • Promote events and activities;

  • Publish news and stories;

  • Communicate through our website and social media; and

  • Produce church-related promotional or informational material.

 

We will take reasonable care when photographing or recording people, particularly children and young people.

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Where specific consent is required, we will seek appropriate consent in accordance with our relevant procedures and applicable law.

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If you do not wish to appear in photographs or video used by Grace International, or if you have concerns about an image or recording already published, please contact us.

COOKIES AND WEBSITE ANALYTICS

Our Wix website may use cookies and similar technologies.

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Cookies can help the website function correctly, remember preferences and provide information about how visitors use the website.

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Depending on the features enabled on our website, cookies or similar technologies may collect information such as:

  • Browser and device information;

  • IP address;

  • Pages visited;

  • Approximate location derived from technical information;

  • How visitors navigate the website;

  • Website usage and performance information; and

  • Other technical information associated with your visit.

 

Wix provides tools for website owners to manage cookies and consent settings.

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Some third-party applications or services connected to our Wix website may also use cookies or similar technologies. Those services may have their own privacy policies.

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You can also manage cookies through your web browser settings.

HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information.

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We may disclose personal information where reasonably necessary to:

  • Provide a service, ministry activity or event you have requested;

  • Enable authorised Grace International personnel to carry out their responsibilities;

  • Use service providers who help us operate our website, forms, communications or other systems;

  • Protect the safety and wellbeing of individuals;

  • Meet legal or regulatory requirements;

  • Respond to lawful requests from government agencies or authorities; or

  • Protect the rights, property or safety of Grace International or others.

 

We will generally only disclose personal information for the purpose for which it was collected, a directly related purpose, or another purpose permitted by law.

OVERSEAS DISCLOSURE AND PROCESSING

Some of the service providers we use, including Wix and Asana, operate internationally.

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This means personal information submitted to or processed through our website or forms may be stored or processed outside New Zealand.

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New Zealand's Privacy Act includes specific requirements relating to disclosure of personal information outside New Zealand. We will take reasonable steps to ensure that any overseas disclosure is handled in accordance with those requirements.

KEEPING PERSONAL INFORMATION SECURE

We take reasonable steps to protect personal information against:

  • Loss;

  • Misuse;

  • Unauthorised access;

  • Unauthorised disclosure;

  • Alteration; and

  • Destruction.

 

Access to information held by Grace International is limited to people who reasonably need it for their role or responsibilities.

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However, no method of electronic transmission or storage can be guaranteed to be completely secure.

HOW LONG WE KEEP PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as we are required or permitted to retain it by law.

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Different types of information may need to be retained for different periods.

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When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.

YOUR PRIVACY RIGHTS

Under New Zealand privacy law, you generally have the right to:

  • Ask whether we hold personal information about you;

  • Request access to personal information we hold about you;

  • Request correction of information that is inaccurate or incomplete;

  • Ask questions about how your information is collected or used; and

  • Raise a concern if you believe your personal information has not been handled appropriately.

 

We will respond to requests in accordance with the Privacy Act 2020.

 

There may be circumstances where we are unable to provide particular information or make a requested change. Where this occurs, we will explain the reason where we are able to do so.

REQUESTING REMOVAL OF PHOTOGRAPHS OR VIDEO

If you would like Grace International to review or remove a photograph or video featuring you or your child from a Grace International-controlled website or social media platform, please contact us.

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Where possible, please provide information that will help us identify the image or recording, such as:

  • The event or activity;

  • The approximate date;

  • Where the image appeared; or

  • A description of the photograph or video.

 

We will consider requests respectfully and in accordance with applicable privacy requirements and our organisational practices.

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Removing an image from a Grace International-controlled platform cannot guarantee that copies have not already been downloaded, shared or reposted by others.

PRIVACY CONCERNS OR COMPLAINTS

If you have a question, concern or complaint about how Grace International has handled your personal information, please contact us first so that we can try to resolve the matter.

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If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, ministries, technology, legal requirements or privacy practices.

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When we make changes, we will update the "Last updated" date at the top of this page.

CONTACT US

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy concern, please contact Grace International using the contact details provided on our website.

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Grace International
New Zealand

Last updated: September 2026

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